To complete the Wilko customer satisfaction survey online, you need to follow these steps:
- Go to the WilkoHaveYourSay survey site, by entering its address into your browser. The site’s address can be obtained from the ‘links’ section at the bottom end of this article. When you enter the address into your browser, the WilkoHaveYourSay survey site will load immediately.
- Once the WilkoHaveYourSay survey site loads on your browser, you will find (at the top of the landing page) a message thanking you for taking time to share your thoughts. Below that is a promise that upon completing the survey, you would be entered into a sweepstakes drawing, where you could win a £100 Wilko gift card. Scroll down that page, towards the bottom end. As you move towards the bottom end, you will find a section with option buttons you are supposed to click on, so as to specify what you wish to share feedback about. If, for instance, you wish to share feedback about a Wilko store visit you made recently, click on the option button for that. If you wish to share feedback about an online purchase you made recently, click on the option button for that. If you wish to share feedback about collecting an order you made to Wilko in store, click on the link for that… and so on. Then click on the ‘Next’ button.
- Follow the instructions in the pages that you will subsequently be taken to, in order to complete the WilkoHaveYourSay survey. If, for instance, you clicked to indicate that you wish to share feedback about a store visit, you will first be taken to a screen with a red-colored button you are supposed to click on, to allow the data to be collected. Then you will be taken to a screen where you are supposed to enter the amount you spent, the date of your visit to the Wilko store, the time of your visit to the Wilko store and the Wilko survey entry code. Then you click on the red-colored ‘Start’ button and answer the survey questions…
WilkoHaveYourSay survey questions
The WilkoHaveYourSay survey questions are designed to establish whether or not your needs (as a Wilko customer) were adequately met. They are simple questions, and most of them are meant to be answered by clicking on the option buttons for the answers you agree with – rather than having to type out the whole answers. For that reason, the WilkoHaveYourSay survey doesn’t take much effort, nor does it take much time. On the basis of the answers you (and other customers) give to the WilkoHaveYourSay survey questions, Wilko is able to tweak its customer service procedures, in order to meet its customer’s expectations better. Thus the time and energy you spend answering the WilkoHaveYourSay survey questions is an investment, and the return on it would be the better service you get in the future.
WilkoHaveYourSay survey sweepstakes
When you complete the WilkoHaveYourSay survey, you will be entered into a sweepstakes drawing, where you could win a £100 Wilko gift card. All that for less than five minutes of work in answering the WilkoHaveYourSay survey questions.
WilkoHaveYourSay survey site: