To complete the IHOP customer satisfaction survey online, you need to do as follows:
- Go to the IHOP customer satisfaction survey site. You can find the address for the said IHOP customer survey site at the bottom end of this article, within the ‘links’ section. When you enter that address into your browser, the IHOP customer survey site will load immediately.
- Once the IHOP customer satisfaction survey site loads on your browser, you will encounter a welcoming message. Below that are some three fields provided for you to enter certain details from your IHOP receipt, in order to launch the survey. The required details are the IHOP survey code, the time of your visit to IHOP and the server ID indicated on your receipt. Now get hold of your IHOP receipt, take note of the survey code indicated on it, then enter that code into the space provided for it on the IHOP survey site. Similarly, take note of your time of visit to IHOP that is indicated on the receipt, and enter it into the space provided for it on the survey site. Finally, take note of the server ID indicated on your IHOP receipt, and enter it into the field provided for it.
- After entering the IHOP survey code, the time of your visit to IHOP and the server ID, click on the ‘Start’ button. When you do this, the IHOP customer survey will have been launched and you will access the survey questions from that point onwards.
- Provide answers to the IHOP survey questions as they appear on your screen, until you get to the end of the exercise. While answering those questions, you will have an opportunity to tell the IHOP management whether or not you were satisfied with the way you were served during your last visit. You will also have an opportunity to tell the IHOP management about the specific things that were particularly impressive/unimpressive to you during that last visit. And you will have an opportunity to give your views to the IHOP management on how you think their customer service can be improved in the future.
IHOP customer satisfaction survey questions
The IHOP customer satisfaction survey is made up of several questions, which you (as a survey participant) will be expected to respond to candidly. The questions are focused on your last visit to IHOP: with a view to establish whether the experience you had during that last visit was a positive one or a negative one. The IHOP customer survey is unlikely to take too much time, as the questions are in the format where you choose from multiple answers or give ratings by clicking (rather than typing in whole answers). Within a maximum of five or so minutes, you should have completed the entire IHOP survey.
IHOP customer satisfaction survey login
The details you need to copy from your IHOP receipt to the IHOP survey site include the survey code, the time of your IHOP visit and the server ID. So you just enter those details into the respective fields, then click on the ‘Start’ button in order to launch the IHOP survey.
IHOP customer survey site: