To complete the GetGo customer satisfaction survey online, you need to follow these steps:
- Enter the address for the GetGo customer satisfaction survey site into your browser. You can find it (the GetGo customer satisfaction survey site’s address) at the bottom end of this article, within the ‘links’ section. When you enter that address into your browser, the GetGo survey site loads immediately.
- Once the GetGo survey site loads on your browser, you will find a message welcoming you to the survey. Below it is a space provided for you to enter the GetGo survey code, in order to launch the survey. So what you are supposed to do at this stage is get hold of your GetGo receipt, take note of the survey code indicated there, then enter that code back at the GetGo survey site.
- After entering the GetGo survey code from your receipt, click on the ‘Start’ button. When you do so, the GetGo customer satisfaction survey starts. This means that the GetGo customer survey questions start running on your computer from that point.
- Provide answers to the GetGo customer survey questions, one after the other, until you get to the end of the survey. By the time you give answers to all GetGo survey questions, you will have provided the feedback necessary for the GetGo management to better understand your needs and how those needs can be met. In other words, you would have provided the feedback that the GetGo people need to give you the best possible experiences during your future visits.
GetGo customer satisfaction survey questions
At its core, the GetGo customer satisfaction survey is made of a series of simple questions, mostly on how your most recent visit to a GetGo outlet went like. The idea behind the survey is for the GetGo management to know whether your experience during your recent visit was a positive one or a negative one. Some of the questions dig deeper, to find out what exactly you found to be particularly impressive (or particularly off-putting, as may be the case) during your last visit to a GetGo outlet. You will also encounter at least one questions that is designed to elicit feedback from you, on what you think GetGo can do to improve customer experiences in the future. The most important thing for you, as a GetGo survey participant, is to give candid answers to the GetGo survey questions, especially with regard to how the GetGo employees you interacted with handled you. Because the questions in the GetGo survey are of the variety where you mostly answer by clicking it, it is unlikely that you would have to spend too much time on the survey. Five or so minutes should suffice for the entire GetGo survey.
GetGo customer satisfaction survey login
The one credential you are supposed to enter, in order to launch the GetGo customer satisfaction survey is a survey code. This code is supposed to come from your GetGo receipt, and yours really is simply to copy it from the receipt onto the survey site in order to launch the survey.
GetGo customer satisfaction survey site: