www.waitrose-experience.com – How to Complete the Waitrose Customer Feedback Survey Online

To complete the Waitrose customer feedback survey online, you need to follow these steps:

  1. Go to the Waitrose customer feedback survey site. You can find the address for the said Waitrose customer feedback survey site at the bottom end of this article, within the ‘links’ section. When you enter that address into your browser, the Waitrose customer feedback survey site loads immediately.
  2. Once the Waitrose customer feedback survey site loads on your browser, you will find a message informing you that ‘your opinion counts’. You will also find a promise to the effect that upon completing the Waitrose survey, you would be entered into a sweepstakes drawing, in which you could win a £500 Waitrose or John Lewis voucher. And further below (at the bottom end of the landing page) you will find two buttons you that you can click on, depending on whether you visited a Waitrose store or you used the click and collect/delivery system. Just click on the appropriate button/section, depending on how you did business with Waitrose.
  3. Whichever of the two buttons/sections you clicked on, you will first be taken to a screen where you are supposed to specify whether you are over 18 or under 18. After that you will be taken to a screen where you can specify the date on which you shopped at Waitrose, as well as the time of day you visited Waitrose. If you clicked to indicate that you visited a store, you will be required to enter the store name. If you clicked to indicate that you used the click and collect/delivery system, you will be required to select the specific channel you used. After that you will be taken to the actual Waitrose survey questions. You just need to answer those questions, one after the other, until you complete the entire survey.

Waitrose customer survey questions

The questions you will be expected to answer in the course of the Waitrose feedback survey are generally on whether or not you were satisfied with the way you were served during your last visit. So you get to specify which Waitrose sections/departments you shopped at, how the staff handled you, whether you would recommend Waitrose to another person… and so on. You also get to state whether you found the Waitrose store to be clean and orderly, whether you found what you were looking for with ease… and so on. At some point, you are asked whether you think that there is something Waitrose can do to improve its customer service. Then you are given a space for you to enter your comments in that regard. It is all about collecting your comprehensive feedback.

Waitrose customer survey login

To get the Waitrose customer survey going, you only need to specify whether you visited an actual store or you used the click and collect/delivery system. Then you need to specify the date (and time of day) you shopped at Waitrose and whether or not you are over 18…

Waitrose customer survey sweepstakes

Upon completing the Waitrose customer survey, you will be rewarded with an entry into a sweepstakes drawing. That is a sweepstakes drawing in which you could win a £500 Waitrose or John  Lewis voucher.

Link(s)

Waitrose customer feedback survey site:

http://www.waitrose-experience.com/

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