To request for a United Airlines refund online, you need to do as follows:
- Go to the United Airlines refunds page, by entering its address into your browser. That address (for the United Airlines refunds page) can be found at the bottom end of this article, within the ‘links’ section. When you enter that address, your browser will immediately transfer you to the United Airlines refunds page.
- Once you get to the said United Airlines refunds page, scroll down towards the bottom end. As you move downwards on the page, you will eventually come across a button that says ‘Request a Refund’. Click on it. [Or you can first click on the ‘Refund FAQ Bot’ button, to get more details on how the United Airlines Refund system works. Then once you are conversant with the system, scroll further down, and click on the ‘Request a Refund’ button].
- On the next screen, scroll down until you get to the actual ‘Request a Refund’ form and fill in the required details in that form. Among other details, you would need to enter your first name and last name, your street address, your phone number and your email address. You also need to enter your country or region code. [All these details need to be exactly as they appear on your United Airlines reservation]. Further down, you can enter details related to ‘Select Items’. And in the third section of the United Airlines refund form, you are required to enter the reason behind your refund request. Just type in the reason into the space provided for it (knowing that you have to be brief, as there is a 1,000 character limit). You can even attach file(s) to support your United Airlines refund request. This you do by clicking where it says ‘Choose File’ and attaching from there. Therefore if the reasons supporting your American Airlines refund claim can’t fit within the 1,000 character limit, you can opt to type them into a document and then attach it. Finally, in the fourth section of the United Airlines refund request form, you are required to enter the email address that you can be best reached at.
- After filling in the United Airlines refund request form, click on the ‘Submit’ button that you will find at the bottom end. Then await for your refund request to be processed.
How to view your United Airlines refund request status
After making a refund request to United Airlines, you may want to view its status to know what became of it. So how do you do that? Well, to check the status of your United Airlines refund request, you would need to go back to the refund request application form page. [First go to the United Airlines refunds page, then click on the ‘Request a Refund’ button. You are then taken to the page with the refund request application form]. There, in the top section, you will find a button that says ‘Check Status’. Click on it. Then enter your last name and your ticket, document or tracking number into the respective spaces. Finally, click on the ‘Check Status’ button, and you will be able to view your United Airlines refund request status.
United Airlines refunds page: