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www.tellhornbachers.com – How to Complete the Hornbacher’s Survey Online

May 9, 2020 By Johnny Leave a Comment

To complete the Hornbacher’s survey online, you need to follow these steps:

  1. Enter the address for the Hornbacher’s survey site into your browser. You can find that address (for the Hornbacher’s survey site) in the ‘links’ section at the bottom end of this article. When you enter that address into your browser application, the Hornbacher’s survey site will load immediately.
  2. Once the Hornbacher’s survey site loads on your browser, you will find a welcoming message. Below it are spaces provided for you to enter the store ID (for the Hornbacher’s outlet you visited), the date of your visit to Hornbacher’s, the time of your visit to Hornbacher’s and either the reward number or the phone number. Enter all those details into the spaces provided for them. Most of them will be details that you can obtain with ease from your Hornbacher’s receipt.
  3. After entering the Hornbacher’s store ID, the date of your visit to Hornbacher’s, the time of your visit to Hornbacher’s and your rewards or phone number, click on the red-colored ‘Start’ button. The button is at the bottom end and you click on it in order to initiate the survey.
  4. Answer the questions in the Hornbacher’s customer survey, one after the other, until you complete the entire survey. By then, you would have given the Hornbacher’s people the feedback they need to better understand your expectations (as a customer). More importantly, you’d have given them enough feedback for them to better understand how to meet those expectations and needs. You would also have earned yourself an entry into the Hornbacher’s survey sweepstakes drawing: where you could win a $100 gift card.

Hornbacher’s survey questions

The questions you are likely to encounter while undertaking the Hornbacher’s survey will be about your most recent visit to a Hornbacher’s store. You are likely to find inquiries on whether you were satisfied with the way you were served, whether you found what you were looking, and generally whether Hornbacher’s lived up to your expectations. What you need to keep in mind, while answering the Hornbacher’s survey questions is the fact that the answers you give would probably be used in tweaking Hornbacher’s customer service procedures. You therefore need to ensure that the answers you give are candid, and truly based on how your experience during your most recent visit to Hornbacher’s. Because Hornbacher’s survey questions are in the multiple choice format, it is highly unlikely that you would have to spent too much time on the survey.

Hornbacher’s survey login

The credentials you need to enter, in order to initiate the Hornbacher’s survey are the store ID (for the Hornbacher’s outlet you visited), the date of your visit to Hornbacher’s, the time of your visit to Hornbacher’s and your rewards or phone number. So you just enter these details into the spaces provided for them, then you click on the ‘Start’ button in order to get the survey going.

Hornbacher’s survey sweepstakes

When you complete the Hornbacher’s customer survey, you will be entered into a sweepstakes drawing, where you could win a $100 gift card. Thus, on top of having given you a chance to share feedback with the Hornbacher’s management (for better service in the future), the survey participation would benefit you in another way. It would also earn you an entry into the sweepstakes drawing where you could win the $100 gift card.

Link(s)

Hornbacher’s survey site:

http://www.tellhornbachers.com

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