To complete the Mark’s customer satisfaction survey online, you need to follow these 3 simple steps:
- Enter the address for the Mark’s customer satisfaction survey site into your browser. You can find the said address – for the Mark’s survey site – in the ‘links’ section at the bottom end of this article. When you enter that address into your browser, the Mark’s customer survey site will load immediately.
- Once the Mark’s customer satisfaction survey site loads on your browser, you will find a message at the top, welcoming you to the survey. Next to it is an assurance that the survey is unlikely to take more than three to five minutes of your time. Scroll down, towards the bottom end of the page, and you will find a space provided for you to enter your receipt code, in order to get the survey going. Now get hold of your Mark’s receipt, take note of the code in it, and enter that code into the space provided for it on the survey site.
- After entering the Mark’s receipt code into the space provided for it, click on the ‘Begin Survey’ button [which you will find at the bottom end of the page]. The Mark’s customer satisfaction survey questions will then start running on your browser. Answer the Mark’s survey questions candidly, one after the other, and within three to five minutes, you will be done with the exercise.
Mark’s customer satisfaction survey questions
Mark’s customer satisfaction survey is made up of some simple questions that you, as a customer/participant, are expected to provide candid answers to. Most of the questions are about your most recent visit to a Marks store and are largely designed to establish whether you were satisfied with the service rendered to you. They are multiple answer questions, and ‘answering’ will simply entail clicking on the answer that you agree with [from the choices given]. This therefore means that there is very little typing to be done, in the course of the Mark’s customer survey. In fact, the only typing you may have to do in the entire exercise is at the stage where you enter the receipt code at the beginning of the survey! That also explains why, as per the assurance given at the first page, the Mark’s customer survey is unlikely to take more than three to five minutes of your time…
Mark’s customer satisfaction survey code
In order to initiate the Mark’s survey, you will need to enter a code from your receipt. By entering the code, you prove that you visited a Marks store recently (which then means that you are in a position to give feedback about the service rendered to you). The receipt code in question here is indicated on your Mark’s receipt – towards the bottom end of it. You need to start checking somewhere below the ‘Return Policy’ section. Below the ‘Return policy’ section, you will find another small section entitled ‘customer copy’ and within that section, just below the date and time of transaction is the receipt code.
In the Mark’s customer satisfaction survey site, you will actually find an illustration of a Mark’s receipt, showing you where exactly to find the receipt code. So all you need to do is enter the code into the space provided for it. Then click on the ‘Begin Survey’ button in order to proceed with the Mark’s customer satisfaction survey.
Mark’s customer satisfaction survey site: