To complete the IGA store feedback survey, you need to follow these steps:
- Go to the customer feedback page on the IGA Store website, by entering its address into your browser. The address in question (for the IGA Store feedback page) can be obtained from the ‘links’ section at the bottom end of this article. When you enter it into your browser, the IGA Store feedback page will load immediately.
- Once the IGA Store feedback page loads on your browser, you will find a message assuring you that IGA values you feedback… Below that is a section where you are supposed to start by entering your contact information. Among the details you will need to enter is your first name, last name, street address, zip code, phone number and email address. Spaces are provided for entry of all those details, and yours is simply to fill in the respective spaces.
- Below the section for entry of your contact information, you will find another section where you are supposed to enter IGA store information (for the specific IGA outlet you visited). Among the details you need to enter is the store name, store address, the city in which you visited the IGA Store and the store zip code. You will also find spaces into which you are supposed to enter the date you visited the IGA Store and the time of your visit. So all you need to do is fill in the required details into the respective spaces. Like you click on the space for ‘IGA Store name’, and enter the name – as indicated on your IGA receipt – into that space. Then you click on the ‘IGA Store address’ space, and enter the same, as indicated on your IGA receipt… and so on.
- Now if you check below the spaces where you are supposed to enter the date and time you visited the IGA Store, you will find another space where you are supposed to enter the ‘IGA Store comments’. So this is where you are supposed to enter the actual feedback/the actual comments you wish to share with IGA Stores management. If, for instance, there is something that didn’t please you during your last visit to an IGA Store, and wish to have it improved upon, that would be the place to communicate it. If there is something that particularly aggrieved you, and wish to complain about it, that would still be the place to enter comments about it. On the other hand, if there is something that particularly impressed you, during your last visit to an IGA Store, and wish to have it kept up, that space would be the place to enter it… But you have to be brief, seeing that the space for entry of IGA Store comments is limited to 1,000 characters (note that that is 1,000 characters, not 1,000 words).
- After entering the IGA Store comments, click on the red-colored ‘Submit’ button at the bottom end of the page, in order to complete the IGA Store feedback survey.
IGA Store feedback page: