To complete the Hard Rock Café survey online, you need to do as follows:
- Enter the address for the Hard Rock Café survey site into your browser. You can obtain it (the Hard Rock Café survey site’s address) from the ‘links’ section at the bottom end of this article. When you enter that address into your browser, the Hard Rock Café survey site will load immediately.
- Once the Hard Rock Café survey site loads on your browser, you will first find information on how the survey is conducted and the data that the survey site collects from your browser. Read through that information, then click on the ‘Continue’ button at the bottom end (if you are okay with the way the survey is conducted).
- On the next screen, you will find a message welcoming you to the Hard Rock Café survey. Below it are spaces provided for you to enter your 15-digit purchase code, the date you made the purchase, the time of your Hard Rock Café purchase and employee name (if available). Now get hold of your Hard Rock Café receipt, and take note of the purchase code indicated on it. Enter that code into the space provided for it back at the Hard Rock Café survey site. Then take note of the purchase date, purchase time and employee name indicated on the Hard Rock Café receipt, and enter those details into the respective spaces provided for them back at the survey site.
- After entering the purchase code, purchase date, purchase time and employee name, click on the ‘Start’ button. When you click on that button, the Hard Rock Café survey will be initiated, and the survey questions will start running on your screen immediately.
- Provide answers to the Hard Rock Café survey questions, one after the other, until you complete the exercise. In the process, you will have an opportunity to tell the Hard Rock Café management whether or not you were impressed with the way you were served during your last visit. You will also have gotten a chance to convey your feedback on what you think Hard Rock Café can do, to improve customer service.
Hard Rock Café survey questions
The Hard Rock Café survey questions are simple. They are based on your experience during your last visit to a Hard Rock Café outlet, especially on whether or not you found the service to be satisfactory. All you are required to do is give candid answers to the Hard Rock Café survey questions, the reference point being how you were handled during your last visit. The entire Hard Rock Café survey is unlikely to take more than five minutes, because the questions are of the multiple choice/ratings variety. Yet the few minutes you spare to give answers to the Hard Rock Café survey questions may be a worthwhile investment. In that duration, you may just provide the feedback that Hard Rock Café management needs to substantially improve the service you get during all your future visits.
Hard Rock Café survey login
The credentials you need to enter, in order to launch the Hard Rock Café survey include the 15-digit purchase code and the date you made the purchase at Hard Rock Café. Others are the time you made the purchase at Hard Rock Café as well as the employee name indicated on your Hard Rock Café receipt.
Hard Rock Café survey site: